Terms and ConditionsThe business trading name and details are as follows: Karensa Art 14 Market Place (also known as 14 The Market) Padstow Cornwall United Kingdom PL28 8AL Info@karensaart.com Tel: 01841 534944 Refund, Replacement and Cancellation Terms If for any reason you are not happy with your purchase, we will more than happily replace it, or refund the price you have paid upon return of the item originally supplied in good condition. We will also refund the cost of your returning these to us by second class Royal Mail postage. Whilst every effort is made to ensure items are properly packaged to be protected through Royal Mail transit, should damage occur please advise us upon receipt in order that we can make the neccersary arrangements to rectify the matter. Upon reciept of an order, we will endeavour to dispatch this to you within seven working days. If in the unlikely event this is not going to be possible, we will advise you. If you wish to cancel your order, you should advise us as soon as possible. Cancellation can be through contacting us on 01841 534944 or by e-mail to firstname.lastname@example.org. Payment & Shipping We currently only accept payment in pound sterling, and only ship within the United Kingdom. We are able to accept payment for orders through any of the following means as shown on the card icons below. When you place an order you are connected to a secure server which holds a valid Comodo SSL Security Certificate. We use Protx for all on-line ordering via cards which means that the information is held securely until payment is made and staff at Karensa Art do not view or have access to this information at any time. Additional secuity is now provided through automatic checks completed by Protx and your bank/card provider to ensure use of the card is genuine. Further 3D security features are also capable of being enabled at any future point that your card provider or bank make this feature compulsory. Any purchases will show on your statement as having been administered by Cornwall-Photos.com a sister company to Karensa Art.